Everything you need to know about our services, portal, pricing and support options...

⭐ Why choose GT Sales Progression over hiring an in-house sales progressor?

Many agencies find outsourcing provides experienced sales progression support without the costs and commitments associated with recruitment, salaries, holiday cover, training and employee benefits. Our flexible service allows agencies to access professional progression support as and when required, helping them scale efficiently while maintaining excellent customer service.

🔒 How do you handle client data and confidentiality?

We operate in accordance with GDPR and maintain strict confidentiality on all files. Information is handled securely and access is restricted to those directly involved in progressing the transaction.

🏠 Do you work with independent and multi-branch estate agencies?

Yes. We support independent agents, multi-branch businesses and growing agencies across England and Wales. Our services are flexible and can be tailored to suit your existing processes and workload requirements.

📞 Do you communicate directly with clients and solicitors?

Yes. We can liaise directly with clients, solicitors, mortgage brokers and other parties involved in the transaction, acting as a seamless extension of your agency while maintaining your professional standards and reputation.

📊 Will I receive updates on my cases?

Absolutely. We provide regular progress updates, highlighting completed actions, outstanding matters and any issues requiring attention, so you always remain informed.

📄 Is there a minimum contract term?

No. Our services are designed to be flexible, with no long-term contracts or commitments. You can use our support as and when your business requires it.

⚡ How quickly can you start working on a file?

In most cases, files can be onboarded within 24–48 hours of instruction, subject to receiving the necessary information and documentation.

💼 Can GT Sales Progression work alongside my existing sales progression team?

Yes. Our services can be used to supplement your existing team during busy periods, staff absences, annual leave or when additional support is required to maintain service levels.

📍 Which areas do you cover?

As our services are delivered remotely, we can support estate agents throughout England and Wales, regardless of location.

🖥️ What is the GT Sales Progression Portal?

Our secure online portal provides a central place to track transaction progress, view updates, access key information and monitor activity across your sales pipeline. The portal is designed to improve visibility, reduce unnecessary chasing and keep everyone informed throughout the transaction.

📱 Can I access the portal from my phone or tablet?

Yes. The portal can be accessed from desktop, tablet and mobile devices, allowing you to check progress and view updates wherever you are.

👥 Who can access the portal?

Access can be provided to authorised members of your team, allowing negotiators, branch managers and business owners to maintain visibility over active transactions while keeping information secure.

🔔 Will the portal reduce the need for chasing updates?

Yes. The portal is designed to provide clear visibility of transaction progress, reducing the need for internal update requests and helping your team stay informed without constant chasing.

🎨 What does 'white label' mean?

Our white label service allows GT Sales Progression to operate as an extension of your agency. Communications can be carried out under your agency branding, creating a seamless experience for your clients while maintaining your reputation and professional standards.

🔄 What does 'end-to-end sales progression' mean?

End-to-end sales progression means we manage the transaction from the point a sale is agreed through to legal completion. This includes liaising with all parties, monitoring milestones, identifying and resolving issues, managing chains, providing updates and keeping transactions moving forward at every stage.

🚨 What happens if a sale becomes delayed or at risk?

We take a proactive approach to identifying issues early and working with all parties to find solutions. While no progression service can guarantee completion, our focus is on reducing delays, managing risks and keeping transactions on track wherever possible.

🤝 Why outsource sales progression?

Outsourcing sales progression allows negotiators to focus on generating instructions, conducting viewings and winning new business, while experienced progression specialists manage the transaction process. This can improve efficiency, reduce workload pressures and enhance the customer experience.